| Here’s What We Need...
Diversity is probably the single word that best illustrates Johannesburg and indeed South Africa as a whole. Johannesburg, better known as Joburg or Jozi is filled with variety and contrast which is vividly evident in the bewildering mix of race, language, creed, colour and culture.
People that are fluent in English and one or a combination of the following languages: Dutch, Italian, German, European French, Flemish or Spanish.
- A team player
- Focused
- Innovative
- Great on the telephone
- Assertive and persuasive
- Patient
- Resilient
- Tolerant
- Able to handle conflict
- Good interpersonal skills
- Good communication skills – verbal and written
- Able to adapt to change
- Good, clear voice
- Handle calls from Clients from EMEA (Europe, Middle East, Africa)
- Support the Client’s PC desktops/laptops
- Advanced shrink wrapped application support
- Use documentation tools
- Support communications software
- Support email systems
- Apply problem solving techniques
- Perform appropriate telephone techniques
- Prefer MCP or A+ certification
If you answered YES to most or all of the first list and you think you will be able to do the job based on the job description - you are probably a perfect Candidate for our dynamic Call Centre environment. It is important to remember that a Call Centre provides the best training ground for getting to know an entire business.
- The opportunity to work and live in South Africa
- An employment opportunity with an international organisation
- Paid airfare and work permit costs
- Work on our Client’s site - a top blue chip IT company
- Access to global campus with globally accredited certificates in a variety of courses
- Market related salary with great benefits
- Good quality of life
- Opportunity to travel and live in a totally different culture
- A three year employment contract
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